Refund policy

All Sales Are Final

Due to the nature of our products, all sales are final. We do not accept returns or exchanges on any orders once placed. We encourage you to review your order carefully before completing your purchase.

Damaged or Incorrect Items

While we do not accept returns, we absolutely stand behind the quality of every order we ship. Please inspect your order upon reception and contact us immediately at info@inthestarsboutique.com if your item arrives defective, damaged, or if you received the wrong product. We will evaluate the issue and make it right.

What We'll Need From You

To resolve any issue quickly, please email us with your order number, a brief description of the problem, and clear photos of the item and packaging. This helps us process your case as fast as possible.

Order Cancellations

Orders cannot be cancelled or modified once they have been placed and confirmed. Please double-check your shipping address and product selection before completing checkout.

European Union Customers

If your order is being shipped into the European Union, you have the right to cancel your order within 14 days of receipt under the EU Consumer Rights Directive, for any reason and without justification. The item must be in its original unused condition and original packaging. Please contact us at info@inthestarsboutique.com to initiate a cancellation under this policy.

Questions?

We're always happy to help. Reach out to us at info@inthestarsboutique.com and we'll get back to you as soon as possible.